Product
The full product, labelled honestly.
One patient record, role workspaces, and healthcare modules on a connected platform — with every capability on this page marked available now, coming soon, or planned.
Core workflow
One patient record. Every stage of the visit.
Each stage is designed to hand the next what it needs, reducing duplicate entry and reconciliation.
- Patient
- Visit
- Queue
- Consultation
- Prescription
- Pharmacy
- Bill
- Cash payment
- Receipt
- 01
Patient
Register once, find them in seconds
- 02
Visit
One record for the whole encounter, walk-in or booked
- 03
Queue
A token number, per doctor or per room
- 04
Consultation
The doctor works from their own queue
- 05
Prescription
Written once, sent straight to the counter
- 06
Pharmacy
Dispense against the prescription
- 07
Bill
Itemised, with a sequential bill number
- 08
Cash payment
Recorded against the bill
- 09
Receipt
Numbered, and it cannot be edited away
Role workspaces
Everyone lands where their job starts.
A workspace is not a menu and it is not a permission list. It decides where a person starts and what they see first. What they may actually do is checked separately, on the server. Four workspaces exist today; the technician workspace is planned.
Reception
Receptionist and cashier
The front desk lands on today's queue and works from one place: patients, appointments, billing and collection.
- Register and search patients
- Book appointments and take walk-ins
- Run the live queue
- Raise bills and record cash
Doctor
Consulting doctors
The doctor opens their own queue, sees patients assigned to them, records the consultation and writes the prescription.
- See my queue for today
- Patient list scoped to patients I have seen
- Start and complete a consultation
- Record consultation notes on the visit
- Write a prescription
- Set a follow-up from the consultationComing soon
Pharmacy
Pharmacist at the counter
The counter works from prescriptions the doctors have issued — the same prescription cannot be dispensed twice.
- See prescriptions waiting to be dispensed
- Dispense against a prescription
- Stock, batches, expiry and suppliersPlanned
Owner
You
Your own login, separate from staff. The workspace exists today; the operations overview is the next screen on it.
- Own login and access across the system
- Reach patients, queue, appointments, billing and payments
- Daily collection and operations overviewComing soon
- Business reports, audit trail and cash reconciliationPlanned
- Services, staff and notification templatesPlanned
Technician
PlannedScan and lab technicians
Specified for diagnostic centres: the reports waiting to be done, and getting the finished one back against the right visit.
- Pending reportsPlanned
- Upload a report against the right visit, with a confirmation stepPlanned
- Completed reportsPlanned
Healthcare modules
The platform surface, not a feature list.
Read the labels. Available now is what a demonstration will show you. Anything else is not built yet.
Patient management
One record per patient, shared by everyone who needs it.
- Register, search and update patients
- One record across every visit
- Two staff can't silently overwrite each other's edits
- Visit history on the patient profile, and merge of duplicate recordsPlanned
Appointments and scheduling
Keep the front desk calm and the patients moving.
- Walk-in registration
- Appointments booked by your staff, with check-in
- Live queue with token numbers, per doctor, room or machine
- Doctor schedules, slot availability and reschedulingPlanned
- Appointments booked by patients onlinePlanned
Doctor and clinical workflow
A focused screen instead of a whole hospital system. Consultation is a phase of the visit, not a separate EMR.
- My queue and my patients
- Consultation notes on the visit
- Prescriptions
- Follow-up schedulingComing soon
- Vitals, diagnosis and ordered services on the consultationPlanned
Prescription and pharmacy
The counter works from what the doctor issued.
- Prescription worklist
- Dispense, with double-dispensing blocked by the system
- Inventory, stock, batches, expiry, purchase and suppliersPlanned
Billing and payments
Reliable records of what was charged and what came in.
- Itemised bills
- Sequential bill and receipt numbers with no gaps
- Cash payment capture
- UPI, bank transfer and cheque recorded the same way as cashComing soon
- Online payments through a payment providerPlanned
- Refunds and discount authorisationPlanned
Diagnostic centre operations
A major planned market: the same visit spine, with reporting as the deliverable — not a separate LIMS product.
- Registration, resource-keyed queue and cash billing
- Service and price catalogue for tests and scansPlanned
- Reports inbox with pending and overdue workPlanned
- Two-step upload against the right visit, then delivery to the patientPlanned
- Technician workspacePlanned
Reports and documents
The paper Indian healthcare operations still run on, plus diagnostic results attached to the visit.
- On-screen numbered receipts
- Printable bills and receiptsComing soon
- Daily collection and operations reportsComing soon
- Diagnostic reports, approval path and patient deliveryPlanned
Notifications and communication
NotifyHub already delivers WhatsApp, email and SMS for other products on the same platform. Connecting those channels to the clinical workflow is specified, not yet wired.
- WhatsApp receipt and visit updatesComing soon
- Appointment, payment and follow-up remindersPlanned
- Report-ready notification to the patientPlanned
- Editable templates for each eventPlanned
Owner and administration
The owner workspace exists. The operational overview and configuration screens are next.
- Owner login, separate from staff
- Daily collection and operations overviewComing soon
- Appointment, patient and revenue viewsPlanned
- Services, resources and settingsPlanned
- End-of-day cash reconciliationPlanned
Staff and workforce
Healthcare staff already sign in with their own accounts. Organisation-level employee records sit on the shared NotifyHub platform — not a payroll or HR suite.
- Separate logins for owner, receptionist, cashier, doctor and pharmacist
- Employees, departments, designations and employee–user linking on the NotifyHub platformPlanned
Multi-branch and multi-facility
Designed as one organisation with locations, not a separate product per site.
- One tenant, with location as a dimension on the visitPlanned
- Facility-specific configuration for diagnostic centres, clinics and hospitalsPlanned
Security and access
A workspace decides where someone starts. Access control decides what they may do. Both are checked on the server.
- Each person signs in with their own account and level of access
- Tenant isolation — one organisation cannot see another's records
- Works on any device with a browser
Connected NotifyHub platform
HMS sits on the same platform as NotifyHub's other products, so payments, messaging, identity and workforce do not have to be rebuilt for healthcare.
- Shared identity, tenancy and feature flags
- Payments, notifications and employee records as platform capabilities HMS will usePlanned
Where NotifyHub HMS is going
Available now, coming soon, and planned.
No dates we cannot keep. Design partners have a say in the sequence.
Available now
Available nowPatient management
Register, search and open a patient record.
Appointments and queue
Walk-ins, staff-booked appointments, check-in, and a live token queue per doctor or room.
Doctor consultation
The doctor works from their own queue, records notes on the visit, and writes a prescription.
Pharmacy dispensing
The counter dispenses against the issued prescription. The same one cannot go out twice.
Billing, cash and receipts
Itemised bills, sequential numbers, cash capture, and a numbered on-screen receipt.
Role-based workspaces
Reception, doctor, pharmacy and owner each land on the screen their job needs.
Coming soon
Coming soonPrintable bills and receipts
The numbers exist today. Putting them on paper your patient can carry is next.
Owner dashboard
What was billed, what was collected, by whom — on one screen at the end of the day.
More payment methods
UPI, bank transfer and cheque recorded the same way cash is today.
WhatsApp updates to patients
Receipts and visit updates over the channel your patients already use. The platform already sends WhatsApp; HMS is not wired to it yet.
Follow-up scheduling
The doctor sets the next visit as they complete the consultation.
Planned
PlannedDiagnostic reporting workflow
A test and scan catalogue, a reports inbox, two-step upload against the right visit, and delivery to the patient — plus a technician workspace.
Online appointment booking
Booking that does not require a phone call to the desk. How it should work is still being settled, and the capability is switched off until it is.
Online payments
Patient payments through a payment provider, on top of the cash capture that works today.
Pharmacy stock
Inventory, batches and expiry — beyond dispensing against a prescription.
Owner reports and cash reconciliation
Business analytics, an audit trail, and closing the day's cash against the system total.
Reminders, templates and multi-branch
Appointment, payment, report and follow-up reminders; editable templates; location as a dimension of the same organisation.
See it against your own operation
A twenty-minute walkthrough on a call. We will show you precisely what is built today and what is not, against the way your organization actually runs.